Gart Capote Consulting
Shared Services and Processes Governance
A modern and more effective corporate governance involves a deeper understanding of roles, responsibilities, performance indicators, and shared processes throughout the business value stream. Among other important changes, this organizational evolution demands the creation of better shared services strategies to reduce errors, costs, deadlines and deliver better results for the company and its customers.
We support organizations from the design phase to the beginning of the operation of their shared services center, process office or other similar structures.
Operational Truth Discovery and Tuning
To believe and rely on processes mapped by the traditional perspective of logical work flows. This is one of the most universal and destructive error for companies worldwide until today.
We can help your organization to quickly change this dangerous reality through our "Truth Modeling" method.
The Truth Modeling method is so powerful and fast that we can make this bold 1 day challenge.
We setup a meeting, read any process mapping documentation you already have, and in less than 8 hours we will show you important hidden problems and point out new improvement opportunities.
We can do it online or in-house. If we do not deliver what we promised, we refund 150% of the original 8 hours fee of our consulting services.
After hundreds of times tested in so many companies, we deeply believe in our method and its power to quickly bring new opportunities for any kind of organization.
Hands on Professional Training
There is no better way to build a strong and resilient organization than investing in its professionals.
The quality of our training services were already proven for over 3000 professionals worldwide.
Gart Capote is a renowned author of 5 business process management books and other related knowledge areas and he is also our leading professor.
If your company needs to improve its process management capabilities and customer experience knowledges, this is the time and opportunity to learn from one the best thought leaders on Business Process Management, BPMN, Truth Modeling and Customer Experience.
We can create and deliver tailor-made training classes to your team. Let us help you to build, engage and keep the best professionals according your needs and expectations.